Noticias de ultima
  • 12.00 Polish Government to Adjust Gambling Tax Rate to 15% in 2026
  • 12.00 India: Online Gaming Events May Not Fall Under Ban, Supreme Court Indicates
  • 12.00 Gaming Tax Reform on Malta’s Agenda for 2026 Fiscal Plan
  • 12.00 Vegas Strip Gaming Revenue Declines in September as Tourism and Airline Traffic Continue to Slide
  • 12.00 IGT Grows Omnichannel Portfolio in Canada with tar-Powered Whitney Houston Powerbucks Slots 
  • 12.00 Win Systems Completes WIGOS One Installation at Grup Rodríguez Villar and Progresses to the Next Phase
  • 12.00 SiGMA Central Europe Awards 2025: BetConstruct Wins Innovative Sportsbook Solution of the Year
  • 12.00 Roberta Metsola Opens SiGMA Central Europe with a Call for Innovation and Unity: “Europe Is Your Home”
  • 12.00 Digitain Group Founder Vardges Vardanyan Wins Outstanding Contribution to Gaming Award at SiGMA Central Europe 2025
  • 12.00 NOVOMATIC Americas Shines at GAT Expo Puerto Rico 2025 with Island-Inspired Showcase and Unmatched Energy
Others

GLI® Expands Customer Service Teams

Thursday 08 de April 2021 / 11:02

2 minutos de lectura

(Lakewood).- Gaming Laboratories International (GLI®) has expanded its customer service teams with a combination of promotions and new hires.

GLI® Expands Customer Service Teams

Leading GLI's Client Services is Candi Lopez, who has been promoted to Manager of Client Services for the North American Supplier Team. In her new role she will work alongside GLI's VP of North American Client Services Salim Adatia focusing on the success of suppliers across North America.


Prior to joining the Client Services Department, Lopez was a Quality Assurance (QA) Supervisor in the QA and Database Department, which enables her to provide unique insights and leadership to her team and clients. Before joining GLI, Lopez proudly served in the U.S. Marine Corps.


Also promoted within the North American Supplier Team is Cindy Nguyen, now Senior Account Executive. Her relationships with tribal gaming will help bridge the suppliers, tribes, and technologies as gaming continues to merge land-based and digital gaming. An industry veteran, Nguyen has 19 years of gaming industry experience which includes her previous tenure at San Manuel Gaming Commission prior to joining GLI in 2012.


Kelvin Ortega has been promoted to Account Executive within the North American Supplier Team. Kelvin will leverage valuable cross departmental knowledge while working at GLI since 2015, including Document Specialist in GLI's QA department, Technical Assistant within GLI's Engineering department, and most recently in his position of Client Services Coordinator for projects in land-based, iGaming and sports betting.


Joining GLI's Tribal and Government Client Services Team as Client Service Representative is Joe Decorah. Joe has over 30 years of experience in the gaming industry. He was most recently with Wipfli, where he was responsible for developing sales leads, onboarding customers and growing revenue. Joe is a member of the Ho-Chunk Nation and served in a variety of roles for his tribe involving gaming regulations and regulatory oversight. He was Chairman of the Ho-Chunk Nation Gaming Commission from 2011-15, and Director of Business Operations for the Ho-Chunk Nation from 2007-2009, where he oversaw over 3,000 employees.


Joining GLI as Account Executive on the North American Supplier Team is Christos Karountzos. A gaming industry veteran of 16 years, his previous roles include Gaming Licensing Analyst for the Illinois Gaming Control Board (IGCB) and Senior Jurisdictional Engineer/Product Manager in Compliance at Scientific Games and WMS Gaming. Karountzos' regulator and supplier experience will prove highly beneficial in his new role.


Kelly Myers is joining GLI's Tribal and Government Client Services Team as Client Services Representative. Most recently, she was Compliance and Licensing Manager for the Cherokee Nation Gaming Commission. Myers also served as Chairperson of the Oklahoma Tribal Gaming Regulators Association. Previously, she was the Chief Operating Officer for the Iowa Tribe of Oklahoma Enterprises.


"We are incredibly impressed with the array of talents our North American Supplier Team and Tribal and Government Client Services Team bring to GLI and our valued clients. It is an exciting time to be in our industry as we begin to emerge from the difficulties of the past year and see the great promise on the horizon. Our new team members, working with our pool of talented and tenured staff, will provide the technical guidance, insights, and confidence to help our clients realize their dreams and help develop the bright future of gaming," said GLI President/CEO James Maida.


Discover a world of opportunity at gaminglabs.com/careers.

Categoría:Others

Tags: Sin tags

País: United States

Event

G2E - Las Vegas 2025

06 de October 2025

Korbi Carrison on 25 Years of G2E: "It’s crucial to stay ahead of trends"

(Las Vegas, SoloAzar Exclusive).- In this interview, Korbi Carrison, Event Vice President of G2E at RX USA, reflects on the success of G2E’s 25th anniversary edition in Las Vegas, sharing insights on the event’s evolution, key highlights, and what this landmark celebration means for the future of the gaming industry.

Tuesday 04 Nov 2025 / 12:00

CT Interactive on Innovation, Networking, and Market Growth at G2E 2025

(Las Vegas, SoloAzar Exclusive).- The global gaming industry marked G2E’s 25th anniversary with a major gathering in Las Vegas. CT Interactive stood out for its innovative product development and international growth strategy. Account Manager LATAM at CT Interactive, Roberto Muñoz, shared insights on G2E’s importance, emerging trends, and the company’s collaborative expansion efforts.

Thursday 30 Oct 2025 / 12:00

Atlaslive Explored the Future of Gaming in Latin America at Recent G2E 2025

(Las Vegas, SoloAzar Exclusive).- Bruno Almeida, Head of Sales LATAM at Atlaslive, attended G2E for the first time to explore how land-based and online gaming are converging. His experience highlighted key trends shaping the Latin American market, from immersive casino innovations to strategic networking and regulatory insights.

Monday 27 Oct 2025 / 12:00

SUSCRIBIRSE

Para suscribirse a nuestro newsletter, complete sus datos

Reciba todo el contenido más reciente en su correo electrónico varias veces al mes.

PODCAST